1. Products
  2. Policy Administration
Policy Administration

Everything about a policy. One record.

Customer, risk, money, documents and service history stay connected to the policy from first issue to final renewal.

Policy workspace showing the policyholder in context
Customer

The policyholder in context.

Open customer details, contact history and vulnerability markers from the policy.

Policy lifecycle

Change what happens next. Preserve what happened before.

Mid-term adjustments

Change the policy without breaking its history.

  • Re-rate
  • Premium difference
  • Charge or refund
  • New policy version

Policy history

A reliable record of what was true and when.

  • Dated snapshot at every change

Renewals

A complete renewal process, not just a new policy date.

  • Automated creation
  • Rating
  • Notices
  • Collection
  • Policy chaining
  • Previous and current premium disclosure
  • Shop-around statement
  • Minimum notice period
  • Configurable compliance wording

Cancellation

Close cover cleanly and account for the difference.

  • Cancellation reason
  • Calculated refund
  • Ledger adjustment

Documents

Regenerate the documents the customer and regulator need.

  • Reissue schedules and certificates
  • Employer's liability certificates

Customer record

The full relationship remains one click away.

  • Quotes and policies
  • Email history
  • Customer details
  • Vulnerability marker
Renewal workspace with rating, notices, collection and policy chaining

See CRD Core running your products.

Book a walkthrough with the team, or try the live demo journey yourself.